Feltham Flowers Accessibility Statement

Commitment to Accessibility at Feltham Flowers

At Feltham Flowers, we believe that everyone in Feltham and beyond deserves equal access to the beauty and joy of fresh flowers. Our mission is to ensure that our online ordering experience is inclusive and welcoming to all customers, including those with disabilities. We are committed to making Feltham Flowers accessible so everyone can discover, select, and order blooms online with confidence and ease.

WCAG 2.1 AA Compliance

Feltham Flowers strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These recognized standards are designed to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological abilities. Our ongoing efforts focus on both meeting and exceeding these guidelines so every Feltham customer can shop on our website independently.

Screen Reader Compatibility

Understanding the importance of technology in providing accessible services, the Feltham Flowers website is designed to work effectively with leading screen readers. We use proper semantic HTML structure, including well-labeled images, headings, and navigation elements. This ensures that users who rely on assistive technologies can browse our site efficiently and accurately place orders for their favourite Feltham Flowers arrangements.

High Contrast and Clear Design

Feltham Flowers incorporates a clean, high-contrast visual design to improve readability for all users, including those with low vision or color blindness. Text contrasts sharply with backgrounds, and critical elements like buttons and forms are easy to identify throughout the online ordering process. Our fonts are chosen for legibility, and our layouts are streamlined to reduce confusion and reduce cognitive load. This commitment makes it easier for every Feltham customer to explore our floral selection and complete purchases online.

Continuous Improvement for Accessibility

We recognize that accessibility is an ongoing commitment at Feltham Flowers. Our team regularly reviews the website and welcomes feedback from users to identify any areas for improvement. By listening to our customers and making regular updates, we aim to maintain a website where anyone in Feltham can order Feltham Flowers online with dignity and confidence.

Contact Us About Accessibility

If you encounter any barriers or difficulties while using the Feltham Flowers website, or if you have suggestions for enhancing your experience, we encourage you to get in touch with our team. Your feedback is vital to helping us continue to create a welcoming and accessible online shop for everyone in Feltham. We are dedicated to responding promptly to all accessibility concerns and ensuring that your experience with Feltham Flowers remains seamless and enjoyable.

Accessible Feltham Flowers for All

We are proud to serve the Feltham community and are committed to making our flower ordering process accessible for all. At Feltham Flowers, accessibility is not just a standard—it is central to how we serve our customers. We remain devoted to providing a delightful, accessible Feltham Flowers shopping experience for everyone, every day.