Feltham Flowers Cookie Policy Overview
Introduction to Cookies
At Feltham Flowers, we are committed to providing a delightful online shopping experience for all our customers. To create a seamless and personalised service when you order Feltham Flowers online, we use cookies and similar technologies on our website. This Cookie Policy explains what cookies are, which types are used on our site, and how you can manage your preferences for a safe and enjoyable experience.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. These files contain information that helps the website recognise your device, remember your preferences, and deliver enhanced features. Cookies play a vital role in ensuring the website functions properly and is tailored to your needs as you browse and shop online.
Types of Cookies We Use
Feltham Flowers uses a variety of cookies to enhance the performance of our website and improve your shopping journey. The main categories of cookies we use include:
1. Essential Cookies
Essential cookies are necessary for the basic functioning of our website. They enable core features such as security, network management, and accessibility. Without these cookies, it would not be possible to provide services like account log-in, shopping cart management, or order processing. These cookies do not collect information about your browsing habits and cannot be switched off in our systems.
2. Analytics Cookies
Analytics cookies help us understand how customers interact with our website. These cookies gather information such as pages visited, time spent on the site, and any issues encountered (like error messages). By analysing this data, we can continually improve our website’s performance, usability, and the shopping experience for all Feltham Flowers customers. The information collected by analytics cookies is anonymous and used solely for statistical purposes.
3. Marketing Cookies
Marketing cookies track your browsing behaviour to deliver advertisements that are more relevant to you and your interests. These cookies may be set by Feltham Flowers or our trusted partners to create engaging promotions, measure the effectiveness of advertising campaigns, and limit how often you see particular ads. While these cookies enhance your experience by providing tailored content, they are optional and require your consent.
How Cookies Enhance Your Shopping Experience
By using cookies, Feltham Flowers is able to simplify and personalise your online flower ordering process. For example, cookies allow the website to remember your preferences, store items in your shopping basket, and suggest products you might like based on your browsing history. This ensures your experience is convenient, efficient, and specifically catered to your needs every time you shop with us online.
Managing Your Cookie Preferences
You have control over how cookies are used on the Feltham Flowers website. Most browsers automatically accept cookies, but you can usually adjust your browser settings to refuse cookies or alert you when a cookie is being sent. You can also manage or delete cookies through your device’s settings at any time. Please note, however, that disabling essential cookies may impact the availability of certain features or the functioning of our website.
If you choose not to allow certain categories of cookies, this may affect your personalised shopping experience and the ability to access some features, such as remembering your preferences or product recommendations.
Updates to This Policy
Feltham Flowers may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We encourage you to review this page regularly to stay informed about how we use cookies to make your online flower shopping better and more secure.
