Modern Slavery Statement for Feltham Flowers

Our Zero Tolerance Approach

Feltham Flowers is committed to upholding the highest standards of ethical conduct in all our business operations. We have a zero tolerance policy towards modern slavery, human trafficking, forced labour, and child labour. This commitment is integral to the way we serve the Feltham community, supporting both households and local businesses with integrity and respect.

Supplier Due Diligence

To ensure that our supply chain aligns with our values, we maintain a robust process for supplier due diligence. All suppliers are required to demonstrate that they operate in accordance with all relevant laws and regulations preventing modern slavery. Before partnering, we conduct assessments to review suppliers' labour practices, policies, and their ability to comply with our ethical standards. We maintain ongoing dialogue with our suppliers, reserving the right to terminate contracts where evidence of modern slavery is uncovered and not promptly addressed.

Staff Training and Awareness

We recognise that awareness is the first line of defense against unethical practices. Our staff receive regular training designed to help them recognise the signs of modern slavery and understand our policies and procedures for tackling such issues. This training ensures that every member of our team—from delivery drivers to floral designers—appreciates their role in creating a workplace and supply chain free from exploitation.

Reporting Mechanisms

Feltham Flowers encourages everyone—including staff, suppliers, customers, and members of the wider community—to voice any concerns about potential modern slavery. We provide clear and confidential reporting channels, reassuring those who report that every issue raised will be handled sensitively and investigated promptly. Retaliation against individuals who report genuine concerns is strictly prohibited, making it safe for all to act in good faith.

Annual Review and Continuous Improvement

Our approach to combating modern slavery is not static. We commit to reviewing our policies, training, supplier relationships, and reporting processes every year to adapt to new challenges and advances in best practice. This annual review is an opportunity to strengthen our systems and ensure that our zero tolerance policy remains effective. As standards and legislation evolve, so too will our internal practices, always striving for the utmost diligence in protecting vulnerable individuals and communities.

Serving Feltham with Responsibility

As a trusted florist in Feltham, we understand that our responsibilities extend beyond providing quality flowers and arrangements. Our ethical commitments are part of the trust that local households and businesses place in us. By embedding the fight against modern slavery into everything we do, we aim to reflect the values of the Feltham community and set a positive example within our industry.

This statement is reviewed annually and updated as part of our ongoing commitment to ethical conduct and transparency.